FAQ
Frequently Asked Questions about oiid.
What is oiid?
oiid is the first and only premium interactive music platform that gives full control of the original music to you, – the listener, being able to change and explore the sound by controlling various instrument groups, and explore and appreciate every dimension of the music you love.
What devices can oiid be used on?
You can download oiid on all iPhones/iPads from iPhone 7 and iPad2 forward, with iOS 13 or newer. The Android version requires Android 8.0 or higher.
How do you isolate the instruments in a track?
There is no magic involved. We have signed distribution deals with all the major record labels, and recieve the original multitrack recordings which are then group into layers (or "stems").
Can I listen to my oiids on a plane?
Yes. All the oiids you already downloaded are ready to use offline.
My phone is filled up with oiids! How can I free up space?
Go to My oiids, then press the three dots ... in the upper right corner of the song icon. From here you can remove the song. You can later restore your purchase from the Profile menu.
I have a new phone. How can I move my songs over?
The purchases you’ve made on oiid are connected to the online store you’re signed into, so as long as you keep your Apple ID / Google Account, you can get your songs by choosing Restore Purchases under the Profile menu.
I heard there is an update to the song I have bought. How do I update it?
All updates to a song are at no extra cost. When a song is updated, it will be indicated by adding a green cloud icon in the lower right corner on the song icon in "My oiids". Tap the cloud, and download of update will start. Note that if you have purchased a song, but not downloaded it yet, the same icon will appear.
I just read this whole stupid FAQ. Why can't I find an answere to my question?
We’re always here to help, so feel free to drop us a line anytime. If you have a question, a comment, or a compliment (especially a compliment), give us a shout on Facebook or email and we’ll get back to you shortly.
